SERVICE

We fully consult you and sell ready-to-use, complete systems.
We install your hardware and software for you, train you, and support you.

TRAINING and INSTALLATION

INDIVIDUAL TRAINING:
Individual training sessions on location can be arranged.
Please ask us for a detailed offer.

We strongly recommend training in our specially equipped customer training room in Stafford.  Up to four persons can benefit from training in a dedicated facility without interruptions and can be tailored to suit individual needs.  Please ask us for a detailed offer.

HOTLINE and UPDATES

To make certain that you will always have up-to-date programs ongoing, we guarantee you complete service and regular updates of our software.

For CLARITY & SUCCESS Software, a monthly software maintenance/update fee of £ 25 per shop with one computer is essential. If you work with a network, the cost of each additional computer is £ 7.50. This fee protects your investment by ensuring the permanent and cost effective updates of the program (1 to 2 updates per year).

A hotline fee of £ 15 per month gives the protection of instant telephonic software support of 30 minutes per month, per license, ensuring operational continuity of the working system in-store.

SYSTEM REQUIREMENTS

Operating systems:
CLARITY & SUCCESS requires Windows XP, Vista or Windows7 as operating system.

Hardware:
We recommend a PC Pentium 4 with 1 GB memory when using Windows XP, 2 GB memory when using Vista or Windows7.

Provided your PC is not older than 2 years and has the recommended operating system installed, it will be suitable for CLARITY & SUCCESS. The most effective scenario is to source the total package as new from us.

HARDWARE WARRANTY and SERVICE INCLUSIVE

3 year guarantee and 3 year free on-site service for the PC.
Valid in Europe (further countries on request).

With short reaction time of next business day (Mon 8:00 a.m. to Sat 8:00 p.m., done by Mactronix) when reporting until 3:00 p.m.